Never email your account numbers, PIN or social security number. Contact form is NOT SECURE. CPCU members: please use secure messaging on CPCUi to send us secure information.

A CPCU representative will contact you within 24 – 48 hours.
For faster service, please call us during business hours at 517-372-2400.

Contact Us

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Business Hours

All of CPCU’s branch offices are open the following hours:

Monday – Thursday: 9:00 am to 5:00 pm
Friday: 9:00 am to 5:30 pm

Saturday hours for Eaton Rapids office: 9:00 am to 12:00 pm

ATM Locators

A comprehensive and searchable database of No-Surcharge ATMs is available through Co-Op Networks Web site: Locate an ATM

Verify Your ATM/Debit Card or Credit Card. Click here to verify your Visa ATM/Debit card or credit card.

Stolen Cards

Report a Lost or Stolen Credit Card or ATM/Debit Card

Call any of our branch offices during business hours.

Lansing: (517)372-2400
Eaton Rapids: (517)663-8176
Battle Creek: (269)964-2713

After Hours Numbers for Lost or Stolen:

ATM/Debit: 1-833-337-6075
Credit Card: 1-800-991-4961
Visa USA Global: 1-800-VISA-911
(Members need full card number)

Remote Control Your Cards

Download our app and you can control your card(s) where ever you go! Think you lost your card? That’s a scary feeling we can relate to, so we wanted to make it easy for you. Now, you can quickly log into the app and temporarily freeze your card so you don’t have to worry about someone finding your card before you can find it yourself! If you find your card you can just unfreeze it right then and there! If you know you definitely lost your card or that someone stole it you can also cancel your card and order a new one right through our app.

If you are using a screen reader or other auxiliary aid and are having difficulty with this site, please call 1-800-292-2728